WOOCOMMERCE REPAIR
WooCommerce Repair — diagnose checkout, stabilize orders, get a fixed-scope quote
When the store cannot take orders — checkout loops, missing gateways, empty carts, dead order emails — Rescue 404 runs a paid diagnostic, then a written repair quote. Not a Commerce retainer pitch and not a free “quick look.”
Starts with Rescue Diagnostic: $175 (one-time) — Credited toward fix if you proceed. Not free. Not refundable.
Signal check active
Quick site health sweep
THIS IS YOU IF
Store symptoms that usually need a hired repair
DIY guides help when you still have access. Hire when checkout or orders are already compromised.
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Place Order does nothing or loops
Checkout reloads, hangs on a spinner, or never creates an order while the rest of the site looks fine.
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Payment methods missing or declining
Stripe, PayPal, or another gateway vanished after an update — or charges fail at the last step.
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Cart empties or add-to-cart fails
Shoppers cannot add products, quantities reset, or the cart is empty at checkout.
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Order emails never arrive
Customers and the shop get no confirmation. Orders may sit pending, failed, or on-hold with no notice.
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Homepage is fine; revenue is not
The storefront loads. Checkout, cart, or payments do not. That is still an emergency for a shop.
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A plugin or WooCommerce update broke sales
Yesterday it worked. Today Place Order fails. Guesswork plugin roulette without logs is not a repair.
WHAT WE DO
Repair, not a Commerce pitch
Stabilize checkout. Quote the fix. Leave merchandising and ads with your team.
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Paid diagnostic first
Investigation with written findings and a fixed repair quote. The Rescue Diagnostic is credited if you proceed.
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Stabilize checkout and orders
Restore the path from cart to paid order — then scope the lasting fix. We do not merchandize the catalog.
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WooCommerce + gateway + host context
We look at WooCommerce, payment plugins, PHP, database, caching, and host limits — not checkout in a vacuum.
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Honest platform fit
Full rescue on WordPress / WooCommerce with cooperative access. Closed builders and hosted checkouts get an honest limit call early.
PROCESS
How a WooCommerce repair engagement runs
Same protocol as every Rescue job — intake, diagnostic, stabilize, hand-back.
Send the signal
Tell us what happened, how it impacts the business, and share the website address. Screenshots and logs help — passwords go through Password Pusher or One-Time Secret (optional share-link field, or after we reply). Prefer a dedicated Rescue 404 admin account.
Paid diagnostic
$175 investigation on a controlled path. You get written findings and a fixed repair quote. Credited in full if you proceed.
Stabilize & repair
We isolate the fault, restore access when needed, and address the root cause within scope — not a random plugin roulette.
Hand back control
You review the outcome. Optional Care enrollment keeps updates, backups, and monitoring from becoming the next emergency.
DIY FIRST?
Related guides and hire paths
Try safe steps when you still have access — or open emergency triage when the whole site is down.
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WooCommerce checkout not working
DIY path when Place Order fails, loops, or never creates an order.
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Payment gateway not working
Missing methods, declines, or gateway errors after an update.
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Add to cart not working
Cart buttons fail, quantities reset, or the cart never updates.
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Emergency Website Repair
Urgency-first hire path with triage tools when the whole site is down.
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Website Care Plans (after repair)
Ongoing hosting, updates, backups, and scoped support once the shop is stable again.
AFTER YOU ARE SELLING AGAIN
Prevention comes after recovery
Once checkout takes orders again, Website Care keeps WordPress, hosting, updates, and monitoring on a predictable cadence. Full WooCommerce store-ops retainers (Commerce Systems) are coming later — we do not push a monthly ops plan while the store cannot sell.
WOOCOMMERCE REPAIR FAQ
Before you open intake
How this page relates to emergency repair, the knowledge base, and ongoing Care.
How is this different from Emergency Website Repair? +
Is this the same as the WooCommerce guides? +
What about ongoing store operations after repair? +
What does the diagnostic cost? +
Do you redesign the store or run ads as part of repair? +
What if I am on shared hosting? +
Start a WooCommerce repair diagnostic
Describe what broke at checkout or in orders. We confirm fit, then schedule the paid diagnostic if we can help.