Rescue 404
WORDPRESS & SELF-HOSTED RESCUE
When the site can’t afford to stay broken. Paid diagnosis. Fixed-scope repair.
We stabilize WordPress and self-hosted sites that carry leads, bookings, and checkout. Work starts with a $175 Rescue Diagnostic, a written quote, and clear scope where access and hosting allow.
Scan Required
Last scan: 47 days ago
- ✓ Identify root cause
- ○ Stabilize site access
- ○ Apply permanent fix
HOW RECOVERY WORKS
From signal to stable site
Backup first, diagnose the failure, then repair with a written scope — not guessing on the live site.
Send the signal
Tell us what happened, how it impacts the business, and share the website address. Screenshots and logs help — passwords go through Password Pusher or One-Time Secret (optional share-link field, or after we reply). Prefer a dedicated Rescue 404 admin account.
Paid diagnostic
$175 investigation on a controlled path. You get written findings and a fixed repair quote. Credited in full if you proceed.
Stabilize & repair
We isolate the fault, restore access when needed, and address the root cause within scope — not a random plugin roulette.
Hand back control
You review the outcome. Optional Care enrollment keeps updates, backups, and monitoring from becoming the next emergency.
PROBLEMS WE STABILIZE
Typical failure families — with diagnostic pricing
Ranges reflect post-diagnostic repair bands. Every job starts with a $175 paid investigation credited toward the fix if you proceed.
Site offline or refusing connections
Visitors cannot reach the site — timeouts, blank origins, or host-level outages.
- Browser says the site cannot be reached
- Blank white response with no CMS UI
- Intermittent outages during business hours
- Hosting panel shows resource or service faults
- DNS resolves but origin never answers
Quoted after investigation
View path →
WordPress crashes & update fallout
Critical errors, plugin/theme conflicts, and white screens after routine updates.
- “There has been a critical error” banner
- wp-admin inaccessible after a plugin update
- Front end white while admin partially loads
- Theme or builder editor will not open
- Stuck in maintenance mode after an update
Single-issue vs multi-system quoted separately
View path →
Compromise, malware & security warnings
Spam redirects, injected content, and browser or Search Console trust warnings.
- Unexpected redirects to third-party domains
- Google “deceptive site” or Safe Browsing flags
- Unknown admin users or modified core files
- Spam pages indexed under your domain
- SSL or mixed-content warnings scaring buyers
Cleanup depth varies — quoted after scan
View path →
Slow load times & Core Web Vitals
Heavy pages, weak caching, and hosting limits that punish every visit.
- PageSpeed / GTmetrix stuck in poor grades
- Mobile feels sluggish even on good Wi-Fi
- Images and scripts blocking first paint
- Host CPU / inode warnings under traffic
- Admin dashboard crawling while front end lags
Meaningful improvement — not vanity score guarantees
View path →
WooCommerce & checkout failures
Cart, payment, and order-email breaks that stop revenue mid-purchase.
- Place Order does nothing or loops
- Payment methods missing at checkout
- Order emails never arrive
- Variations or stock display wrong
- Gateway declines after a plugin update
Store-critical work often Standard or Critical tier
View path →
DNS, domain & mail delivery
Broken MX/SPF/DKIM, domain routing faults, and mail that never reaches the inbox. We troubleshoot delivery DNS — we do not host or migrate email.
- Customers say contact forms “worked” but you got nothing
- Transactional mail lands in spam
- Domain points to the wrong host after a move
- NXDOMAIN or propagation limbo after DNS edits
- SSL fails because the hostname is wrong
DNS access required for durable fixes
View path →
Signal board
Browse by category
Grouped by system so you can find the right area without scanning every specialty channel.
5 systems · 25 diagnostic channels
Open the full knowledge base →CMS & Applications
WordPress, plugins, themes, builders, and storefront software.
Infrastructure
Hosting accounts, servers, PHP, databases, and control panels.
Network & Security
DNS, certificates, Cloudflare, and compromise / hardening issues.
Performance
Speed, caching layers, and CDN behavior.
Operations
Backups, migrations, email delivery, admin access, and general site issues.
HIGH-SIGNAL FAILURES
Patterns we clear often
Common crash signatures with deep repair guides written for the problems Rescue 404 actually fixes.
Internal server crash
PHP fatals, bad .htaccess, or exhausted memory surfaced as a generic 500.
Open guide →
Missing pages & routes
Broken permalinks, bad redirects, or content that vanished after a move.
Open guide →
White screen of death
Blank response with no message — usually a fatal hidden in the logs.
Open guide →
Trust & certificate faults
Expired certs, mixed content, and “Not Secure” warnings that kill conversions.
Open guide →
Database connection loss
WordPress cannot reach MySQL — credentials, host limits, or a crashed DB.
Open guide →
Hacked / injected site
Malware, spam SEO pages, and unauthorized admin footholds.
Open guide →
Bad gateway
Proxy or CDN cannot get a clean answer from PHP/origin.
Open guide →
Checkout dead
Payment methods missing or Place Order inert — revenue stopped.
Open guide →
Host PHP upgrade fallout
Fatal errors after a forced PHP bump on an untested plugin stack.
Open guide →
Stuck maintenance mode
Update interrupted; site stays briefly unavailable forever.
Open guide →
Visibility / crawl faults
Technical blocks — robots, sitemap, or crawl errors — not ranking promises.
Open guide →
Painfully slow site
Caching, images, and host limits dragging Core Web Vitals down.
Open guide →
HOW WE FIT YOUR TEAM
Technical rescue that complements design and development
We provide a deeply technical service that sits beside your design and development partners. We do not redesign your brand or rebuild your marketing site from scratch — we diagnose, stabilize, maintain, and keep the stack healthy so their work stays online.
Lane A
Design & development
- ▹ Visual systems, UX, and new feature builds
- ▹ Brand storytelling and conversion design
- ▹ Custom themes, landing pages, and product UI
Lane B
Rescue & Care
- ▹ Outages, fatals, malware, DNS, and hosting faults
- ▹ Safe updates, backups, monitoring, and recovery
- ▹ Scoped repairs that protect existing design work
Designers who refuse maintenance and hosting can hand that lane to us — clients enroll in Care directly.
WordPress maintenance partner for designers →HONEST SCOPE
Built for Sites I Can Actually Fix
WordPress and self-hosted sites are the sweet spot. Closed website builders are a different story — and I'll tell you upfront.
Select your platform:
Select a platform to see what kind of rescue is possible.
FIT CHECK
Built for sites that have to keep working
If the site has to work — and you want a clear diagnosis before anyone changes production — you are in the right place.
Who this is for
- Operators whose WordPress or self-hosted site carries leads, bookings, or checkout
- Local and regional businesses that need the site working — not a redesign or ranking miracle
- WooCommerce owners who need checkout and store ops stable — not a marketing retainer
- Owners and partners who want paid diagnostics, fixed quotes, and an honest no when the platform blocks it
Who this is not for
- Shoppers looking for the lowest possible marketplace rate
- Enterprise RFPs, multi-vendor SOWs, or IT committees that need six weeks of discovery
- “Make my site rank #1 on Google” or guaranteed sales / conversion projects
- Closed builders (Wix, Squarespace, Webflow, etc.) that need deep server-level rescue
- Free “just take a quick look” requests — new work starts with a paid diagnostic
MAIN SERVICES
Three Ways I Help
Emergency repair when something is broken, and Care when you want prevention.
EMERGENCY REPAIR
Website Repair
Site down, hacked, broken after an update, or too slow to use. Paid diagnostic, fixed rescue quotes, WordPress and self-hosted focus.
Emergency repair service →
ONGOING CARE
Website Care Plans
Prevention after rescue — updates, backups, monitoring, and scoped support with managed hosting included from $199/mo.
View Care plans →
TRANSPARENT PRICING
Paid Diagnostic. Fixed Rescue Quotes.
Investigation first, then a written fix quote. Care is the ongoing plan after the site is stable.
Rescue Diagnostic
Credited toward fix if you proceed. Not free. Not refundable.
Rescue Lite
Single-issue fix
HONEST ANSWERS
Frequently Asked Questions
Can you fix my Wix / Squarespace / Shopify / Webflow site? +
My site is slow — is it WordPress or hosting? +
Do you guarantee an A grade on PageSpeed? +
Can you migrate me off bad hosting? +
What do you need from me to get started? +
Can you fix a theme that isn’t updated anymore? +
More answers: Pricing FAQ · Repair FAQ · Care FAQ
Stabilize the site. Keep control.
Tell us what broke. You’ll get an honest fit answer, a paid diagnostic when we can help, and a written repair quote before major work.