REPAIR CATALOG

Problems we stabilize — with clear diagnostic pricing

Every engagement starts with a paid diagnostic, then a written repair quote. Ranges below are typical bands after investigation — not an instant quote form and not a redesign menu.

Request a rescue quote Open repair guides

WHAT WE STABILIZE

Repair families with typical ranges

Symptom lists help you self-identify. Pricing bands are post-diagnostic — not bait flat rates for undefined work.

Diagnostic $175 · repair from $325

Site offline or refusing connections

Visitors cannot reach the site — timeouts, blank origins, or host-level outages.

Browser says the site cannot be reached
Blank white response with no CMS UI
Intermittent outages during business hours
Hosting panel shows resource or service faults
DNS resolves but origin never answers

Quoted after investigation

View path →

Diagnostic $175 · repair from $325

WordPress crashes & update fallout

Critical errors, plugin/theme conflicts, and white screens after routine updates.

“There has been a critical error” banner
wp-admin inaccessible after a plugin update
Front end white while admin partially loads
Theme or builder editor will not open
Stuck in maintenance mode after an update

Single-issue vs multi-system quoted separately

View path →

Diagnostic $175 · repair from $525

Compromise, malware & security warnings

Spam redirects, injected content, and browser or Search Console trust warnings.

Unexpected redirects to third-party domains
Google “deceptive site” or Safe Browsing flags
Unknown admin users or modified core files
Spam pages indexed under your domain
SSL or mixed-content warnings scaring buyers

Cleanup depth varies — quoted after scan

View path →

Diagnostic $175 · repair from $325

Slow load times & Core Web Vitals

Heavy pages, weak caching, and hosting limits that punish every visit.

PageSpeed / GTmetrix stuck in poor grades
Mobile feels sluggish even on good Wi-Fi
Images and scripts blocking first paint
Host CPU / inode warnings under traffic
Admin dashboard crawling while front end lags

Meaningful improvement — not vanity score guarantees

View path →

Diagnostic $175 · repair from $525

WooCommerce & checkout failures

Cart, payment, and order-email breaks that stop revenue mid-purchase.

Place Order does nothing or loops
Payment methods missing at checkout
Order emails never arrive
Variations or stock display wrong
Gateway declines after a plugin update

Store-critical work often Standard or Critical tier

View path →

Diagnostic $175 · repair from $325

DNS, domain & mail delivery

Broken MX/SPF/DKIM, domain routing faults, and mail that never reaches the inbox. We troubleshoot delivery DNS — we do not host or migrate email.

Customers say contact forms “worked” but you got nothing
Transactional mail lands in spam
Domain points to the wrong host after a move
NXDOMAIN or propagation limbo after DNS edits
SSL fails because the hostname is wrong

DNS access required for durable fixes

View path →

Diagnostic $175 · repair from $325

Forms, scripts & notifications

Contact, lead, and notification flows that submit nowhere or silently fail.

Form spinner never finishes
CAPTCHA blocks real humans
Confirmation emails missing
Webhook / CRM handoff broken
JS errors in the browser console on submit

Often SMTP + plugin conflict, not “the form plugin alone”

View path →

Diagnostic $175 · repair from $325

Broken layouts & builder faults

Theme or page-builder damage after updates — desktop and mobile both suffer.

Overlapping sections or missing styles
Elementor / Divi editor will not load
Mobile layout collapsed after a theme update
Fonts and spacing wrong across browsers
Raw shortcodes showing on the front end

Stabilize first; redesign is out of scope

View path →

Diagnostic $175 · repair from $325

HTTP & gateway error pages

500/502/503/504 and related gateway failures that need log-driven isolation.

Branded host 500 pages
Bad gateway under traffic
Service unavailable during updates
Gateway timeouts on heavy URLs
Cloudflare origin errors in front of WordPress

Log evidence drives the quote

View path →

Quoted after diagnostic

Scoped feature repair & small add-ons

Narrow functionality fixes and controlled additions — not a redesign engagement.

Tracking / analytics snippet broken
Gallery or embed stopped rendering
Small UX fix inside existing templates
Newsletter signup integration failed
Need a defined add-on after rescue

Fixed scope only — no open-ended build retainers here

View path →

PLATFORMS

Where we can actually work

Full rescue on WordPress and self-hosted stacks. Closed builders stay limited — we say so before you pay.

WordPress WooCommerce Self-hosted PHP/CMS Cloud / VPS stacks Cloudflare-fronted origins cPanel / Plesk environments Closed builders — advice only

SITUATION LANDERS

Start from the problem you have

Problem-specific pages convert better than a single catch-all — then intake, diagnostic, repair, and Care when you are stable.

SIMPLE PROCESS

How a rescue engagement runs

Same protocol on every job — intake, diagnostic, stabilize, hand-back.

Send the signal

Tell us what happened, how it impacts the business, and share the website address. Screenshots and logs help — passwords go through Password Pusher or One-Time Secret (optional share-link field, or after we reply). Prefer a dedicated Rescue 404 admin account.

Paid diagnostic

$175 investigation on a controlled path. You get written findings and a fixed repair quote. Credited in full if you proceed.

Stabilize & repair

We isolate the fault, restore access when needed, and address the root cause within scope — not a random plugin roulette.

Hand back control

You review the outcome. Optional Care enrollment keeps updates, backups, and monitoring from becoming the next emergency.

HOW WE FIT YOUR TEAM

Technical rescue that complements design and development

We provide a deeply technical service that sits beside your design and development partners. We do not redesign your brand or rebuild your marketing site from scratch — we diagnose, stabilize, maintain, and keep the stack healthy so their work stays online.

Lane A

Design & development

▹ Visual systems, UX, and new feature builds
▹ Brand storytelling and conversion design
▹ Custom themes, landing pages, and product UI

Lane B

Rescue & Care

▹ Outages, fatals, malware, DNS, and hosting faults
▹ Safe updates, backups, monitoring, and recovery
▹ Scoped repairs that protect existing design work

Designers who refuse maintenance and hosting can hand that lane to us — clients enroll in Care directly.

WordPress maintenance partner for designers →

Ready to stabilize your site?

Open a rescue request. We review fit, then schedule the paid diagnostic if we can help.

Get your rescue quote View pricing Service areas